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Augment

Paid
aicopilotenterprise aiproductivityknowledge managementchatbotworkflow automationbusiness intelligenceai assistant

Augment is a powerful enterprise AI assistant that unifies company knowledge, but its effectiveness heavily depends on the quality of the data within connected apps. It's a strong contender for businesses looking to boost productivity by centralizing information access.


Augment is an AI assistant and copilot that provides instant answers and actions based on your company's data directly within your existing workflows.

Augment acts as a centralized AI-powered assistant for businesses. It connects to a wide array of company applications and knowledge bases—such as Slack, Google Drive, Notion, Salesforce, and Zendesk—to create a unified understanding of internal data. This allows employees to ask questions and receive instant, context-aware answers without needing to search through multiple disparate systems. The platform is designed for teams of all sizes who want to improve productivity and information access. Instead of manually digging for information or switching between applications, users can interact with Augment via a natural language chat interface available across their digital workspace. It can also automate tasks and perform actions within integrated apps, effectively acting as an intelligent teammate that streamlines workflows and accelerates decision-making by making company knowledge easily accessible.

Pros

  • Centralizes knowledge from many disparate sources into one interface.
  • Reduces context switching by being available everywhere you work.
  • Strong focus on enterprise-grade security and data permissions.
  • Can perform actions, not just retrieve information.
  • Wide range of native integrations with popular business SaaS tools.

Cons

  • No free tier to test the platform before purchasing.
  • Per-user pricing can become expensive for large organizations.
  • Effectiveness is highly dependent on the quality and structure of data in connected apps.
  • Initial setup and configuration can be complex.

Key features

  • Natural language Q&A across all company data
  • Works across web apps, desktop, and Slack
  • Securely trains on proprietary company knowledge
  • Automates tasks and performs actions in connected apps
  • AI-powered drafting, summarization, and content generation
  • Connects to apps like Salesforce, Zendesk, and Google Drive
  • Proactively surfaces relevant information based on context
  • Respects existing user permissions and data access controls

Integrations

SalesforceZendeskSlackNotionGoogle DriveGmailIntercomHubSpotLinearJiraConfluenceMicrosoft TeamsAsana

Target audience

Businesses and teams (especially Support, Sales, and Ops) looking to centralize knowledge and improve productivity with an AI assistant.


Ratings & Reviews

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Key Metrics

Founded

2021

Headquarters

Palo Alto, USA

Pricing Tiers

Pro

$30/mo

Business

$50/mo

Enterprise

Custom


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