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Avoma

Freemium
conversation intelligenceai meeting assistanttranscriptionsales coachingrevenue intelligencemeeting productivitycrmsales techb2bsaas

Avoma is a powerful and cost-effective conversation intelligence tool great for SMBs, combining comprehensive meeting assistance with robust analytics, though its AI may be less nuanced than top-tier enterprise rivals.


An AI-powered meeting assistant and conversation intelligence platform for transcribing, summarizing, and analyzing customer-facing conversations.

Avoma is an AI-powered meeting assistant and conversation intelligence platform designed to help customer-facing teams get the most out of their meetings. It automatically records, transcribes, and analyzes every conversation, transforming raw meeting data into actionable insights. By integrating with popular CRMs and calendar apps, Avoma automates meeting workflows, from generating pre-meeting agendas to creating post-meeting summaries and action items. The platform is built for sales, customer success, and marketing teams who want to improve performance, increase collaboration, and gain a deeper understanding of customer interactions. Avoma provides detailed analytics on talk patterns, topic trends, and competitor mentions, enabling managers to offer data-driven coaching and leadership to make more strategic decisions. It serves as a centralized knowledge base for all customer conversations, making key information easily searchable and accessible across the organization.

Pros

  • More affordable than major competitors like Gong and Chorus
  • Generous free tier for individual users and basic needs
  • Combines meeting lifecycle management with deep conversation analytics
  • Clean, intuitive, and user-friendly interface
  • Strong integration with major CRMs, calendars, and sales engagement tools

Cons

  • Transcription accuracy can be imperfect with strong accents or niche jargon
  • Some advanced AI insights may lag behind enterprise-focused market leaders
  • Mobile app experience is less developed than the desktop version

Key features

  • AI-powered meeting transcription in over 30 languages
  • Automated generation of meeting summaries, notes, and action items
  • Conversation and revenue intelligence dashboards
  • Agenda templates and real-time collaborative note-taking
  • Native recording for Zoom, Google Meet, & Microsoft Teams
  • Centralized, searchable library of all team conversations
  • AI-driven coaching insights and customizable scorecards
  • Deal intelligence with risk alerts and pipeline analysis

Integrations

SalesforceHubSpotZoomGoogle MeetMicrosoft TeamsSlackPipedriveOutreachSalesloftCopperCloseGoogle CalendarOutlook Calendar

Target audience

Sales, customer success, and marketing teams at SMB and mid-market companies seeking to analyze and optimize customer conversations.


Ratings & Reviews

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Key Metrics

Founded

2017

Headquarters

Palo Alto, USA

Pricing Tiers

Basic

Free

Starter

$24/mo

Plus

$59/mo

Business

$89/mo

Enterprise

$149/mo


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