Coveo

Coveo is an AI-powered relevance platform that personalizes every digital experience for customers, partners, and employees.

Coveo provides an enterprise-grade AI platform that transforms search, recommendations, and personalization across various digital touchpoints. It helps businesses deliver relevant and individualized experiences in e-commerce, customer service, and the digital workplace. By connecting and unifying content from multiple systems using pre-built connectors, Coveo's machine learning models understand user intent to provide the most relevant information, products, or answers in real-time. For e-commerce, Coveo boosts conversions and average order value with AI-driven product recommendations and personalized search results. In customer service, it powers self-service portals and agent-assist tools to deflect cases and resolve issues faster, reducing support costs. For the workplace, it creates a unified search experience, enabling employees to find information scattered across different enterprise applications. Coveo is designed for medium to large enterprises seeking to leverage AI to improve key business metrics and digital experiences.