Grubhub is an online and mobile food-ordering platform that connects users with local restaurants. Customers can browse menus, place orders, and pay for food online or via the app for either delivery to their location or for pickup.

Grubhub+ is a paid subscription service that costs $9.99 per month. Its primary benefit is offering members unlimited free delivery on eligible orders over $12 from participating restaurants. It also includes exclusive member perks and donation matching.

How does Grubhub make money?

Grubhub generates revenue through several streams. It charges restaurants a commission fee on each order placed through the platform. It also charges customers various fees, including delivery fees (for non-subscribers), service fees, and small order fees. The company also earns revenue from its Grubhub+ subscription service.

Can I schedule a food order in advance?

Yes, Grubhub allows users to schedule orders in advance. You can place an order for a future time or day, up to four days ahead, which is useful for planning meals for events or busy days.

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Grubhub

Freemium

food deliveryonline orderingrestaurant marketplacetakeoutmobile applocal foodconvenienceon-demandsubscription service

A leading online and mobile food-ordering and delivery marketplace connecting diners with a vast network of local restaurants for convenient meal ordering, payment, and real-time tracking from anywhere.

Try it out

Grubhub operates a comprehensive digital marketplace that connects consumers with local restaurants for food delivery and pickup. The platform primarily serves individuals, families, and professionals seeking convenient and diverse meal options, accessible through its intuitive website and mobile application. Its core value proposition is the aggregation of countless restaurant menus into a single, searchable interface, enhanced with user ratings, reviews, and real-time order tracking. For a monthly fee, the Grubhub+ subscription offers benefits like free delivery on eligible orders, catering to frequent users. For its restaurant partners, Grubhub functions as a powerful marketing and logistics channel to reach a broader customer base and manage delivery operations.

Pros

Extensive selection of restaurants and cuisines in many locations.
User-friendly mobile app and website with robust search and filter options.
Grubhub+ subscription provides free delivery on eligible orders, offering value for frequent users.
Real-time order tracking from preparation to delivery.
Features like group ordering and scheduled deliveries add convenience.
Supports multiple modern payment methods including credit cards, PayPal, and Venmo.

Cons

Service, delivery, and other fees can significantly increase the total order cost.
Customer service response and effectiveness can be inconsistent.
Order accuracy is dependent on the restaurant and not guaranteed by the platform.
Menu prices on Grubhub can sometimes be inflated compared to ordering directly from the restaurant.

Key features

Restaurant search and discovery with filters for cuisine, rating, and price.
Real-time GPS order tracking.
Customer reviews and ratings for restaurants.
Scheduled ordering for future meals.
Group ordering to simplify splitting bills and coordinating.
Grubhub+ membership program for unlimited free delivery on eligible orders.
Secure in-app payments with saved information for quick checkout.
Personalized recommendations based on order history.

Integrations

Apple PayGoogle PayPayPalVenmoAmazon Prime (for free Grubhub+ membership)Lyft Pink (for Grubhub+ membership)Bank of America (for Grubhub+ membership)Toast (Restaurant POS)Clover (Restaurant POS)

Target audience

Consumers seeking convenient food delivery or takeout from a wide variety of local restaurants, including students, busy professionals, and families. It also serves restaurant owners looking to expand their digital presence and delivery capabilities.

Ratings & Reviews

0.0

Based on 0 reviews

Key Metrics

Active Users

27M+ active consumers

Founded

2004

Headquarters

Chicago, USA

Pricing Tiers

Standard User

Free to browse restaurants and place orders. Standard delivery, service, and other fees apply on a per-order basis.

Free

Grubhub+

Monthly subscription offering unlimited free delivery on eligible orders over $12, exclusive perks, and donation matching through Grubhub's Donate the Change program.

$9.99/mo

Frequently Asked Questions

Top Alternatives to Grubhub

DoorDash

A direct competitor with a larger market share in the US and its own popular subscription service, DashPass.

Uber Eats

Leverages Uber's vast driver network, which can lead to faster delivery times and is conveniently integrated into the primary Uber rideshare app.

Postmates

Owned by Uber, Postmates differentiates itself by offering delivery from a wider range of merchants beyond just restaurants, including retail and convenience stores.

Ready to get started?

Join thousands of users and see how Grubhub can transform your workflow today.

Visit Grubhub