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Humanloop

Freemium
llmopsai developer toolprompt engineeringmodel evaluationfine-tuningobservabilitygenerative aillmai feedback

An LLM platform for developers and product teams to evaluate, experiment with, and monitor large language model applications, enabling faster iteration and continuous improvement through a robust feedback loop.


Humanloop provides a comprehensive platform for developers and product teams building applications on top of large language models. It acts as an evaluation and observability layer, allowing teams to collect user feedback, run experiments, and fine-tune models to improve performance and reliability. The platform is designed to shorten the development cycle from prompt engineering to production monitoring, providing tools for A/B testing different models and prompts. Its key value proposition lies in bridging the gap between development and real-world usage by creating a continuous feedback loop. This enables companies to build more robust, cost-effective, and user-aligned AI products by moving beyond simple API calls to a managed, data-driven workflow.

Pros

  • Model-agnostic platform supporting major providers like OpenAI, Anthropic, and Cohere, plus open-source models.
  • Integrated suite for the full LLM lifecycle, from prompt engineering and evaluation to production monitoring.
  • Powerful tools for collecting user feedback and annotating data for continuous model fine-tuning.
  • Collaborative features allow teams to manage and version prompts, experiments, and feedback centrally.
  • Robust A/B testing framework to compare different models, prompts, and parameters with statistical significance.

Cons

  • Pricing can escalate quickly for high-volume applications, making it costly for some startups.
  • The platform's comprehensive nature introduces a learning curve for teams new to LLMOps.
  • Vendor lock-in for the evaluation and observability stack is a potential concern for long-term projects.
  • Some advanced features require a deeper understanding of MLOps to be fully utilized.

Key features

  • LLM Evaluation & Experimentation
  • Prompt Management & Versioning
  • Data Collection for Fine-tuning
  • Production Logging & Observability
  • A/B Testing for Models and Prompts
  • Cost, Latency, and Quality Monitoring
  • Model-agnostic Playground
  • Team Collaboration Workspaces

Integrations

OpenAIAnthropic (Claude)Google (Vertex AI/Gemini)CohereMistral AIAzure OpenAILangChainLlamaIndexPython SDKTypeScript/JavaScript SDK

Target audience

AI/ML engineers, backend developers, data scientists, and product managers building and managing applications powered by large language models.


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Key Metrics

Founded

2020

Headquarters

London, UK

Pricing Tiers

Develop

For individuals and small teams starting out. Includes 10,000 logs/month, 2 team members, model playground, and basic logging.

Free

Pro

For teams building their first production application. Includes 100,000 logs/month, 5 team members, evaluations, custom evaluators, and A/B testing.

$200/mo

Business

For growing teams scaling their AI products. Includes 1,000,000 logs/month, 10 team members, user-based A/B testing, and project templates.

$1000/mo

Enterprise

For large organizations with advanced security and support needs. Includes unlimited logs, SSO, dedicated support, custom data retention, and on-premise deployment options.

Custom


Frequently Asked Questions


Top Alternatives to Humanloop

LangSmith

As part of the LangChain ecosystem, LangSmith excels at providing deep observability and tracing for applications built specifically with the LangChain framework.

Arize AI

Arize is a broader ML observability platform with strong LLM capabilities, ideal for teams who need to monitor model performance, drift, and data quality in complex production environments.

Weights & Biases

A comprehensive MLOps platform whose 'Prompts' tool is a strong alternative for teams that are already using W&B for other machine learning experiments and desire a unified workflow.

Ready to get started?

Join thousands of users and see how Humanloop can transform your workflow today.

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