What is the difference between New Relic and other monitoring tools?

New Relic differentiates itself by offering a unified, all-in-one observability platform that covers APM, infrastructure, logs, and more, as opposed to specialized point solutions that may require integrating multiple separate tools.

How does New Relic handle data security and compliance?

New Relic adheres to industry-leading security standards and compliance frameworks, including GDPR, SOC 2, HIPAA, and ISO 27001, ensuring customer data is protected and handled responsibly.

Can New Relic monitor serverless functions and containers?

Yes, New Relic offers robust capabilities for monitoring serverless environments (like AWS Lambda) and containerized applications (like Docker and Kubernetes) to provide full visibility into these modern architectures.

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New Relic

Freemium

observabilityapm

New Relic is a comprehensive observability platform empowering engineers to find, fix, and prevent software problems across the entire stack, from infrastructure to application code.

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Observability platform.

New Relic unifies telemetry data (metrics, events, logs, and traces) from all applications and infrastructure into a single platform. It uses AI/ML-driven insights to detect anomalies, identify root causes, and provide actionable recommendations, helping teams resolve issues faster and optimize performance. Its differentiation lies in its all-in-one approach to observability, offering a broad range of capabilities including APM, infrastructure monitoring, logging, browser monitoring, and synthetic monitoring, reducing tool sprawl.

Pros

Comprehensive and unified platform for all observability needs, reducing tool fragmentation and simplifying workflows.
Strong AI/ML capabilities for automated anomaly detection, root cause analysis, and proactive issue identification.
Extensive integration ecosystem and open-source compatibility (e.g., OpenTelemetry) for flexible data ingestion.

Cons

Pricing can become complex and expensive, especially for organizations with high data ingestion volumes or extensive usage.
Initial setup and configuration can be challenging for new users due to the platform's breadth and depth of features.
The user interface, while powerful, can sometimes feel overwhelming due to the sheer amount of data and customization options.

Key features

Application Performance Monitoring (APM)
Infrastructure Monitoring
Log Management
Browser and Mobile Monitoring
Synthetic Monitoring

Integrations

AWSAzureGoogle Cloud PlatformKubernetesDockerPrometheus

Target audience

Software engineers, DevOps teams, SREs, and IT operations professionals in organizations of all sizes who need end-to-end visibility and performance monitoring of their modern software systems.

Ratings & Reviews

0.0

Based on 0 reviews

Key Metrics

Active Users

17K+

Founded

2008

Headquarters

San Francisco, California

Pricing Tiers

Free

Up to 100 GB of free data ingest per month and one full-stack user, with core monitoring capabilities.

Free

Standard

Includes more data ingest, additional full-stack users, and enhanced features like richer analytics and custom dashboards.

Custom

Pro/Enterprise

Comprehensive features for large enterprises, including advanced security, support, and specialized integrations.

Custom

Frequently Asked Questions

Top Alternatives to New Relic

Datadog

Popular alternative with overlapping features and a strong user base.

ElasticSearch

Well-regarded competitor with similar workflows and integrations.

Adyen

Trusted option for teams comparing capabilities and pricing.

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