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Glean

Paid
enterprise searchai assistantknowledge managementgenerative aiproductivityfederated searchworkplace searchsaasinformation retrieval

Glean is an AI-powered work assistant that searches across all your company's apps and internal data to find exactly what you need and generate answers, insights, and summaries.

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Glean is a sophisticated enterprise search and knowledge discovery platform designed to function as a universal work assistant for modern companies. It securely connects to and indexes an organization's full suite of SaaS applications, internal wikis, and communication channels, creating a single, comprehensive search experience. Glean is built for knowledge workers in fast-paced, information-heavy environments, from rapidly scaling tech companies to large, established enterprises. Its unique value lies in using advanced AI and large language models to understand the context, permissions, and relationships within company data, delivering highly personalized and relevant results. Beyond just finding documents, Glean's generative AI capabilities can synthesize information, answer complex questions, and assist with content creation based on the company's collective knowledge.

Pros

  • Unifies search across a vast number of workplace applications, saving significant time.
  • Rigorously enforces existing data permissions, ensuring users only see information they are authorized to access.
  • AI-powered features provide direct answers, summaries, and insights, not just a list of links.
  • Delivers highly personalized results based on a user's role, team, and recent activity.
  • Offers robust search analytics to help companies identify knowledge gaps.

Cons

  • Pricing is not transparent and is based on a custom quote, requiring a lengthy sales process.
  • The cost can be prohibitive for small businesses and startups.
  • Search result quality is contingent on the organization and cleanliness of the source data.
  • As a third-party service with deep integration, it represents another potential security and compliance consideration for IT teams.

Key features

  • Unified Enterprise Search
  • Generative AI Chat and Answers
  • Knowledge Management Features (Collections, Announcements, Go Links)
  • Personalized Search Results
  • Strict Permission Enforcement
  • People and Expertise Discovery
  • Usage Analytics and Insights
  • In-App Search Integration (Glean Everywhere)

Integrations

Google WorkspaceMicrosoft 365SlackJiraConfluenceSalesforceNotionAsanaFigmaGitHub

Target audience

Mid-market to large enterprise companies, particularly for knowledge workers in departments like engineering, sales, marketing, support, and HR who need to find information across many disparate systems.

Ratings & Reviews

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Key Metrics

Founded

2019

Headquarters

Palo Alto, USA

Pricing Tiers

Enterprise

Glean's pricing is tailored to each organization based on factors like company size and the number of integrations. Prospective customers must contact the sales team for a custom quote and demo.

Custom

Frequently Asked Questions

Top Alternatives to Glean

Microsoft Copilot for Microsoft 365

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Coveo

A highly powerful and customizable enterprise search platform that is often chosen for complex, large-scale deployments that may include customer-facing search experiences.

Guru

A better fit for teams that need to proactively capture and verify institutional knowledge in a structured way, rather than primarily focusing on federated search.

Elasticsearch

An open-source, developer-focused solution for teams with strong engineering resources who want to build a completely custom internal search engine from the ground up.

Ready to get started?

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