Pega provides a unified low-code platform for AI-powered decisioning and workflow automation, enabling large enterprises to optimize customer engagement, automate service, and drive operational efficiency at scale.
Pegasystems, commonly known as Pega, offers a sophisticated low-code platform for digital process automation (DPA) and customer relationship management (CRM). It primarily serves large, complex enterprises in regulated industries like financial services, healthcare, and government, where scalability and compliance are critical. The platform empowers organizations to build and deploy applications rapidly, leveraging a powerful combination of case management, a business rules engine, and AI-driven decisioning. Pega's unique value is its 'Center-out' architectural approach, which connects customer journeys to underlying business processes, ensuring continuity and context. Ultimately, Pega aims to accelerate digital transformation by breaking down operational silos to create seamless, intelligent customer experiences.
Large enterprises in regulated industries such as finance, insurance, healthcare, and government. Key user personas include business analysts, professional developers, IT leaders, and customer service and sales managers.
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1983
Cambridge, USA
Community Edition
A full-featured Pega Platform environment for individual developers to learn, build, and test applications. For non-production use only.
Free
Pega Platform
The core low-code platform for building and running custom enterprise applications. Includes application development studios, case management, AI, and automation. Sold in various editions based on scale and features.
Custom Quote
Pega Customer Service
A pre-built application suite for omnichannel customer service. Includes AI-guided agent workflows, case management for service, and customer self-service capabilities.
Custom Quote
Pega Sales Automation
An application suite that uses AI and automation to guide sellers, manage opportunities, and optimize the sales process. Includes lead management, forecasting, and mobile capabilities.
Custom Quote
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