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Missive

Freemium
inboxteam

Missive unifies team inboxes and communication channels into a single powerful platform, enhancing collaboration and customer support.


Team inbox and collaboration.

Missive is a collaborative email client and chat platform designed to streamline communication for teams. It allows users to share inboxes (like support@ or sales@), assign conversations, and collaborate on replies in real-time within the same interface. Beyond email, it integrates with social media, SMS, and live chat, enabling teams to manage all customer interactions from one place. This unified approach aims to eliminate internal forwarding and reduce response times, making it ideal for support and sales teams.

Pros

  • Seamless team collaboration on emails and chats, reducing internal back-and-forth.
  • Centralized communication platform handling email, SMS, social media, and live chat.
  • Integrated task management and clear assignment features to ensure accountability.

Cons

  • The extensive feature set can lead to a steeper learning curve for new users.
  • Reliance on third-party integrations for advanced CRM or project management functionality.
  • Mobile app can sometimes feel less robust than the desktop version for complex tasks.

Key features

  • Shared inboxes (support@, sales@)
  • Real-time collaborative drafting
  • Internal team chat within conversations
  • Rules and automation
  • Integrations with various communication channels

Integrations

GmailOffice 365Facebook MessengerTwitterTwilio (SMS)Front live chat

Target audience

Small to medium-sized businesses, particularly customer support, sales, and marketing teams.


Ratings & Reviews

0.0

Based on 0 reviews

Key Metrics

Active Users

10K+

Founded

2014

Headquarters

Quebec City, Quebec, Canada

Pricing Tiers

Starter

Essential features for small teams to manage shared inboxes and collaborate.

$18/user/mo

Productive

Advanced features for growing teams, including rules, automation, and more integrations.

$30/user/mo

Custom

Tailored solutions for larger organizations with specific needs and high volumes.

Custom


Frequently Asked Questions


Top Alternatives to Missive

Basecamp

Popular alternative with overlapping features and a strong user base.

Front

Well-regarded competitor with similar workflows and integrations.

15Five

Trusted option for teams comparing capabilities and pricing.

Ready to get started?

Join thousands of users and see how Missive can transform your workflow today.

Visit Missive